"I was told to wait and cry it out. How could I explain to them that I have been crying for years? That was not the solution," asks Azra Zeng, a divorced mother of four in an interview with IPS. "I wanted to speak to someone. I wanted to seek help where I could feel whole again. It felt that I was dying from inside, but no one could see."
Telemedicine and health-related information have experienced a massive uptake since the COVID-19 pandemic began last year. While online health services are seen as a panacea for many ills, disinformation and fake news reports have tarnished their credibility.
Screens, devices, and smartphones replaced the human touch and day-to-day interactions as COVID-19 protocols forced millions of people into harsh lockdowns and prolonged isolation.